FAQs
What is Cash Creators?
You can also buy our products and pay using our Layaway option or using Humm
(Buy now, pay later!)
We opened our doors in 2009 & have been serving our customers & offering our services since.
Shipping & Delivery
This is not available at the checkout. However, we can get a custom quote for shipping overseas if you require. Please contact us for more information.
In most cases, orders are delivered the next working day but only if ordered before 11am the previous day. However, we do ask that you allow up to three working days for delivery to allow for any issues that may arise during the delivery process.
We use Fastway couriers & AnPost.
We charge a flat rate of €4.99 for shipping in Ireland.
However, some larger & heavier items such as TV's & Guitars will incur a shipping fee of €9.99
Product
We sell New & Pre-owned products.
They way you distinguish between the two is by the title and/or the tag.
If "Grade" (A/B/C) is included in the title and/or tag, this menas the product you are viewing is pre-owned.
See more on Grading here
Yes! All our products, New & Pre-owned come with a warranty.
All new products are sold with either a 1 or 2 year manufacturer warranty.
Graded (Pre-owned) products can vary from 3,6 & 12 months. For warranty on graded products, see the product description.
Yes.
All new smartphones are sim-free to all networks within Europe.
Most of them are also dual-sim.
Graded smartphones may be network locked and you can check the available network in the product page description.
What services do you offer?
The buyback service allows you to get cash without selling your belongings permanently.
Bring an item into our store, get an offer, take your cash and buy back your item within 28 days.
See all details on our Buyback service here
Layaway allows you to buy from us but pay in installments.
So if you seen something you like, and do not want to risk someone else picking it up, Layaway is here for you.
Using the Layaway option has no extra or hidden cost when used in store.
However, if you use the option online at the chekout, there will be a small fee charged. The fee will depend on the product cost.
See all our information on Layaway here
Refund & Returns
Yes.
If for any reason you wish to return you product, you can return it for a refund within 14 days of the delivery date of the product.
Products returned must be unopened, unused & the security seal must be intact with no signs of tampering.
We will then issue a refund but we will deduct the cost of the inital shipping fee (€8.50) that we pay for when sending the order.
See our "New Products Sales Policy" here
If the product in question is faulty, you may return in within the warranty period.
After an inspection, we will offer either a Refund, Repair or Replacement.
The remedy offered will depend on the circumstances.
Shipping fees must be paid by the customer.
See our Graded Products Sales Policy here
No.
Any shipping fees to return a product must be paid by the customer.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.