Sales Policy
The warranty on products varies depending on the item and the grade assigned to it. The duration of the warranty for refurbished products can be found in the product's description box.
Returns for refurbished products are accepted only if the product is faulty and returned within the warranty period. We do not accept returns due to a change of mind.
Refurbished products must be returned in the exact condition they were sold, including all accessories (if any). Any signs of accidental damage, improper use, or water damage will result in your claim being rejected.
All returned products will undergo an inspection by a staff member or an authorized third party before we can process any claim. This inspection process usually takes up to 7 days but may extend to 28 working days under certain circumstances.
The refurbished product warranty does not cover any modifications made by you, a third party, or the manufacturer. For example, an OS update for a smartphone that negatively affects its performance is not covered.
The warranty also does not cover software or firmware issues.
It is the customer’s sole responsibility to ensure that the product they purchase is suitable for their intended use.
We stock a variety of refurbished and new products, and quantities may be limited. Since we use several sales channels, if you purchase a product that is no longer in stock, we will contact you as soon as possible to arrange a refund or replacement.
Returns for refurbished products are accepted only if the product is faulty and returned within the warranty period. We do not accept returns due to a change of mind.
Refurbished products must be returned in the exact condition they were sold, including all accessories (if any). Any signs of accidental damage, improper use, or water damage will result in your claim being rejected.
All returned products will undergo an inspection by a staff member or an authorized third party before we can process any claim. This inspection process usually takes up to 7 days but may extend to 28 working days under certain circumstances.
The refurbished product warranty does not cover any modifications made by you, a third party, or the manufacturer. For example, an OS update for a smartphone that negatively affects its performance is not covered.
The warranty also does not cover software or firmware issues.
It is the customer’s sole responsibility to ensure that the product they purchase is suitable for their intended use.
We stock a variety of refurbished and new products, and quantities may be limited. Since we use several sales channels, if you purchase a product that is no longer in stock, we will contact you as soon as possible to arrange a refund or replacement.